"There is only one valid definition of business
purpose -- to create and keep a customer."
- Peter F. Drucker
Customer-Centered Research
and Consulting Solutions:
Marketplace and competitive strategy
(
SBP
)
Fact-based decision-making through research
(
CMI
)
Detailed customer value surveys
(
RVP
)
Web-based customer satisfaction surveys
(
WBCS
)
Retention of target accounts
(
VBCR
)
Insights to create more new customer value
(
VBD
)
Advanced selling skills
(
VBS+
)
Business Dynamics LLC., 5900 29th Place North, Minneapolis, MN 55422. Phone: 763-595-8245
© Business Dynamics LLC. All rights reserved. 2004